Professional Experience

Care & Support Personal Assistant
Dessicare Services, Preston, England
January 2025 – Present
Working as a self-employed Personal Assistant providing tailored, flexible, and professional support to vulnerable clients in their homes and in the community. Responsibilities include:
• Delivering personal care and supporting activities of daily living (ADLs).
• Supporting clients in developing life skills such as cooking, budgeting, and community participation.
• Providing social support, including respite services and day activities.
• Offering advocacy, safeguarding, and rights-based support for service users.
• Ensuring safe, reliable care delivery with full Business Car Insurance and Public Liability Insurance.
• Building strong, trusting relationships with clients and their families to promote independence and wellbeing.

Team Leader / Senior Support Worker
Lady Click Services, East Ham, London
August 2021 – Present
Currently supervising and coordinating a team of support workers while delivering direct client care. Responsibilities include:
• Delegating daily tasks, monitoring staff performance, and providing constructive supervision.
• Delivering personal care, support with activities of daily living (ADLs), and medication administration.
• Supporting service users with social inclusion, independence, and recovery-focused activities.
• Leading care planning, safeguarding interventions, and liaising with families and professionals to ensure continuity of care.
• Training and mentoring new staff to maintain high standards of service delivery.

Mental Health Recovery Worker / Support Worker
Creative Support Limited, Preston, England
June 2023 – July 2025
Provided comprehensive support to individuals with complex mental health needs. Key responsibilities included:
• Conducting holistic assessments of physical, emotional, and social needs.
• Delivering crisis intervention, de-escalation strategies, and ongoing recovery support.
• Advocating for clients’ rights and supporting access to community resources.
• Developing personalised recovery plans in collaboration with clients, families, and professionals.
• Creating safe, supportive environments to promote dignity, empowerment, and resilience.

Nurse Assistant
Avenue Hospital
January 2017 – August 2021
Supported clinical teams in providing high-quality inpatient care. Duties included:
• Preparing patients for examination and treatment, and assisting medical staff during procedures.
• Providing personal care, mobility support, toileting, bathing, and feeding assistance.
• Monitoring and recording vital signs, promptly reporting changes to senior nurses or doctors.
• Supporting mental health and physical recovery by offering reassurance and therapeutic engagement.
• Maintaining ward cleanliness, preparing beds, and ensuring a safe patient environment.

NVQ Level 3 in Health and Social Care.

Core Trainings
Medication Administration & Management (safe handling, storage, recording, and administration)
• Safeguarding Children and Adults (recognising, responding, and reporting concerns)
• First Aid & Basic Life Support (BLS) including CPR and emergency response
• Moving & Handling / Manual Handling (safe techniques to support mobility and prevent injury)
• Infection Prevention & Control (including use of PPE and hygiene standards)
• Health & Safety Awareness (risk assessments, fire safety, workplace safety)
• Food Hygiene & Nutrition (safe food preparation and supporting dietary needs)
• Equality, Diversity & Inclusion (EDI) in care practice
• Mental Health Awareness (supporting individuals with anxiety, depression, and complex needs)
• Autism Awareness & Learning Disabilities Training (supporting specific needs and communication strategies)
• Challenging Behaviour / Positive Behaviour Support (PBS) (safe de-escalation techniques)
• Dementia Awareness (person-centred support for individuals with memory and cognitive impairments)
• Confidentiality & GDPR in Care (handling sensitive client information securely).
And other important trainings.