Administration Officer / Company Secretary
A.J. Ashcroft & Sons Ltd | Jan 2011 – Present
• Provide full administrative support to Directors in a family-run Groundworks & Plant Hire company.
• Manage quotations, tender returns, applications for payments, and invoicing.
• Oversee HR responsibilities, including payroll (12Pay), employee records, and training compliance.
• Maintain financial records, VAT submissions, and Sage Accounting.
• Ensure compliance with Health & Safety regulations and insurance documentation.
• Organize banking transactions and prepare financial year-end documents.
Office Administrator & Fundraising Assistant
Action on Postpartum Psychosis (APP) | Sept 2020 – Feb 2022
• Managed APP’s virtual office operations, ensuring smooth communication with service users, supporters, and fundraisers.
• Handled administrative tasks for the Chief Executive and Trustee Board.
• Maintained databases (Mailchimp, Highrise), coordinated online events, and managed social media updates.
• Developed new fundraising strategies, supported online engagement campaigns, and prepared newsletters.
Administration Officer | Compliance & HR Roles
HM Revenue & Customs (HMRC) | Jan 1999 – Jul 2017
• Compliance Officer (2012 – 2017): Assessed tax credit claims, reviewed evidence, and ensured regulatory compliance.
• Human Resources Officer (2004 – 2007): Managed employee records, processed HR transactions, and provided payroll support.
• Recruitment Officer (1999 – 2003): Oversaw internal and external recruitment, organized interviews, and managed onboarding processes.

BA (Hons) Social Policy & Administration – University of Central Lancashire (UCLAN) (1997 – 1999)
• Achieved 2:1 Class Degree with Honours
A-Levels & AS-Levels – Runshaw College, Leyland (1993 – 1995)
• A-Level: French (D), Psychology (D)
• AS-Level: German (D), Business Studies (D)
GCSEs – Bishop Rawstorne Academy, Croston (1988 – 1993)
• 10 GCSEs (Grades A-C), including: English Language (B), English Language (C), Mathematics (B), French (A), German (A), History (B), Science (C-C), Art (C), Extra Physics (C)
• Duke of Edinburgh Bronze Award