Business Development/Occupational Inclusion Specialist – The Fedcap Group | Oct 2024 – Present
• Managed employer partnerships to create inclusive employment opportunities for individuals with diverse needs.
• Conducted workplace assessments and advised on reasonable adjustments.
• Oversaw compliance with employment regulations and service delivery targets.
Senior IPS Employment Specialist / Employment Training Consultant – The Growth Company | Jun 2020 – Oct 2024
• Managed a team of specialists, ensuring they met job outcome targets.
• Provided mentorship, training, and supervision, fostering a positive work culture.
• Oversaw rota management and scheduling to ensure service continuity.
• Conducted quality audits and service assessments to maintain high standards.
• Ensured compliance with safeguarding policies and CQC regulations.
PCN Social Prescribing Link Worker – Pathways CIC | Dec 2019 – Jun 2020
• Developed person-centred support plans, addressing social and health barriers.
• Coordinated with GPs, social services, and community organisations.
• Managed referrals and ensured smooth service delivery.
Outreach and Engagement Mentoring Lead – Groundwork CLM | Jun 2018 – Jun 2019
• Line-managed a team, conducting appraisals, supervisions, and performance reviews.
• Led training initiatives, ensuring staff development and service excellence.
• Established partnerships with external agencies, enhancing service delivery.
Lead Resettlement Worker – Internationaler Bund (Germany) | Jun 2014 – Apr 2016
• Supported asylum seekers and vulnerable individuals in finding accommodation and employment.
• Liaised with multi-disciplinary teams to provide holistic support.
Senior Support Worker -Belong | Oct 2011 – Aug 2016
• Supervise and mentor support workers, ensuring high-quality care delivery.
• Assist with staff training, inductions, and ongoing professional development.
• Lead by example, promoting a positive and inclusive workplace culture.
• Support the Deputy Manager and Service Manager in the day-to-day running of the service.
• Provided person-centred care for individuals with complex needs.
• Supervised and mentored junior staff, ensuring service quality.
• Assisted service users with daily living skills, employment, and social integration.
• Provide person-centred support to individuals with physical, mental, or learning disabilities.
• Assist with daily living tasks, including personal care, meal preparation, and household chores.
• Support individuals in developing independence and achieving personal goals.
• Administer and manage medication in line with care plans and policies.
• Promote social inclusion by supporting service users in community activities and social events.
• Encourage and support individuals in education, training, or employment opportunities.
• Develop and implement personalised care plans, ensuring individual needs and preferences are met.
• Maintain accurate records and reports, documenting service user progress and well-being.
• Work collaboratively with families, healthcare professionals, and social workers to provide holistic support.
• Respond to safeguarding concerns and follow organisational policies to ensure service user safety.
• Support individuals with emotional and mental well-being, providing companionship and active listening.
• Assist with transportation to appointments, community outings, or work placements.
• Follow CQC/CIW regulations and health & safety policies to maintain service quality.
• Participate in training and professional development to enhance skills and knowledge.