Personal Assistant (Disability Postive) – May 2024 – Now (Ormskirk)
As a personal assistant, I have exerted my personal values through my employment.
Provide one-on-one support to an individual with autism, dyspraxia, and depression, tailoring care to meet their unique needs and preferences.
Assist them with daily living activities, including personal care such as changing their bed, teaching them how to cook, help develop their independence with cleaning ensuring safety and comfort.
Support with social interactions and communication, using clear, structured methods to reduce anxiety and promote confidence.
Offer emotional support and reassurance, using coping strategies to manage stress, anxiety and depressive symptoms.
Monitor mood, behaviour, and overall wellbeing, reporting any significant changes to their close-knit community and relevant support team.
Encourage and support participation in social and community activities, promoting social inclusion.
Maintain the confidentiality and always respecting the privacy and dignity of my client, following all safeguarding protocols.
Develop a good rapport and have created a trusting, supportive relationship to make sure my client feels comfortable and empowered in their daily activities.
McDonalds Crew Member – November 2020 – March 2023 (Skelmersdale), November 2023 – February 2024 (Salford)
In my time at Mcdonald’s I learned how to keep calm in a fast paced environment, exert my flexibility
(long hours, late hours) and gain customer experience.
• Rewarded Star of The Shift twice for my positive and helpful attitude in a busy kitchen
• Maintained a quick service, especially during busy times with a high standard
• Took orders from customers and input their selections into the restaurant’s computer systems
• Assembled orders on trays or in bags depending on the type of order
• Cleaned my stations thoroughly before, during and after each shift
• Responded to guest questions, concerns and complaints and made sure they leave satisfied
• Followed all restaurant safety and security procedures
• Arrived on time for all shifts and stay until shift completion
• Consistently met the stores standards, asking questions about how I can do better
Sales assistant – October 2021- December 2021 (Skelmersdale)
In Poundland, as my role of a sales assistant, I was presented with a number of responsibilities, such as:
Arranging and labelling goods in the display shelves
• Assisting customers in finding the products they’re looking for
• Processing customer payments at the checkout point/till
• Addressing customer complaints and inquiries
• Providing shopping advice and recommendations to customers
• Cleaning and rearranging the store after hours
• Collaborating with other team members to keep the sales floor area clean and organised at all times
Classroom Assistant – (volunteer) July 2019
Offered general support to instructors, including handing out documents and tidying classroom.
• Assisted students with school work, dressing for outside time and creating art.
• Established positive relationships with students, leading by example and responding appropriately to their needs.
• Received consistently positive feedback for my service, continually working with energy and
enthusiasm.
• Modelled social, behavioural and physical skills to promote development and improve classroom
management.
• Ensured students were adequately prepared for lessons, assisting with distribution of materials with access to required resources.