Career history
February 2023 – April 2023 PA to an elderly lady with complex needs and a significant disability, Cheshire
• Assisting with personal care
• Supporting the client with social activities
• Helping with practical tasks around the home
• Organising and supporting the client with social and physical activities
• Booking and accompanying them to appointments
• Supporting with tasks around the house
• Monitoring the client’s health
November 2016 – November 2022, Live-in Carer, Helping Hands Care Ltd, Cheshire
• Assisting the client with personal care such as getting up in the morning, dressing, undressing, washing, bathing, showering, hair care, oral hygiene, etc.
• Helping with mobility – moving and handling and assisting getting around the home.
• Medical support and assisting the client with prescribed medication and undertaking health care tasks under the direction of the care team.
• Overseeing medication – according to the client’s care plan
• Household chores – help around the home
• Preparing and cooking meals
• Companionship – sharing conversation and spending time together
• Running errands – assisting with tasks such as shopping or picking up prescriptions
• Supporting and assisting the client’s family and other carers
April 2015 – October 2016, Reablement Support Worker, Cheshire West & Chester Council
• Helping with choices about eating well
• Communicating effectively with other professionals involved in the care and with family members
• Taking exercise and maintaining good hygiene
• Helping with dressing, washing and personal care
• Support with leisure and social activities
• Attending appointments
• Shopping, cooking, and cleaning
• Safeguarding and treating with consideration and respect
• Dispensing and recording medicines
October 2013 – April 2015, Domiciliary Care Worker, Starcare Ltd, Chester
• Assisting the clients with personal care needs, as detailed in their individual care plan, in an appropriate manner to help meet their desired outcomes.
• Assisting clients with mobility problems and other physical disabilities, including incontinence, using aids and personal equipment, i.e., hoist, glider boat, slings, WendyLett, wheelchairs, Zimmer frames, assistive technology, etc., in line with their individual care plans.
• Communicating effectively with the client, carers and other professionals
• Reporting any concerns to the line manager relating to significant change in the client’s health and support needs.
• Administering medication
• Making meals
• Escorting clients to an activity or a medical appointment
• Helping with household tasks, including gardening, cleaning, household maintenance, washing clothes, doing the weekly shopping, etc.
• Assisting with paperwork such as paying bills
January 2011 – August 2013, Part-time Admin Assistant, Davenham Hall Nursing Home, Springcare, Northwich, Cheshire
• Help maintain quality in patient care and be the first point of contact for visitors and telephone enquiries, fostering a professional and caring image of the home.
• Prepare and collate discharge and admission information in accordance with standard procedures
• Supervise supplies and order stocks of stationery and uniforms to ensure that the establishment is properly supplied, and check delivery notes and purchase invoices.
• General administration tasks including photocopying, secretarial support, looking after stationery, ensuring adequate supplies of documentation (care plans, admission forms, etc.)
• Manage and maintain a filing system for all staff and resident records, storing all paperwork in line with data protection guidelines.
• In conjunction with the care team, arrange transport for residents when necessary
• Keep minutes of meetings and provide secretarial support to the manager and the duty manager
April 2001 – June 2013, Customer Care, Hospitality Business – Jointly owned pub with husband, Cheshire.
• Train, organise and motivate staff
• Stock control, re-ordering supplies of food and beverages
• Supervise deliveries
• Business banking, wages, organising activities and special offers to bring in more customers
• Customer Care
• Office purchasing and procurement
I hold a full UK driving licence (manual).